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CONTACT
E-MAIL: admin@harleyjaicare.com
Get care now
E-MAIL: admin@harleyjaicare.com
Get care now
  RQIA Regulated
  Receive care in 24 Hours

  028 9066 0000

Here to Listen, Here to Help – Call Our Helpline for Trusted Care Guidance.

At Harley Jai Care, we understand that navigating care decisions can feel overwhelming. Whether you need urgent support, advice on care options, guidance on funding, or just someone to talk to, our helpline is here to provide clear, compassionate, and professional support whenever you need it.
 

  028 9066 0000

  07312 037202

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Care Guidance You Can Trust:

Our Expert Helpline

Our helpline is designed to offer practical guidance, expert insights, and reassurance for individuals, families, and carers. Whether you're looking for emergency care, specialist support, or simply need to talk through your options, we’re here to listen, guide, and help you make informed choices with confidence.

No question is too big or small—call us today and let us support you.

 

  028 9066 0000

  07312 037202

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How do I get in touch?

Call us directly

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Whatsapp us

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Email us

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Or use this Contact Form to better describe your situation.

OUR REVIEWS

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Who will I talk to?

When you call our helpline, you’ll be connected with our dedicated Care Advice team, a group of experienced professionals who understand the complexities of the care system. With extensive knowledge and hands-on experience, they provide support to individuals and families facing a wide range of challenges, from navigating care options to dealing with urgent concerns.

Our team is here to listen with empathy, offer reassurance, and provide clear, practical advice tailored to your situation. Whether you need guidance on home care, funding, specialist support, or simply someone to talk to, we are committed to helping you find the best way forward—without judgment, and always with your well-being in mind.

Give us a call
Whatsapp us
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Whatever’s on Your Mind, We’re Here to Help

Talk to us about...
Understanding care options
Funding and financial help
Specialist care needs
Your health and well-being
Support for family carers
Emergency care needs

What to Expect When You Call

We understand that reaching out for support can feel overwhelming, but at Harley Jai Care, we want to make it as easy and reassuring as possible. Whether you need urgent advice, guidance on care options, or just someone to talk to, our team is here to listen and help.
 
Here’s what happens when you call our helpline:
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A Friendly Voice to Welcome You

One of our dedicated Care Support Specialists will answer your call, introduce themselves, and make sure you feel comfortable speaking with us.

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Understanding Your Situation

We’ll ask a few simple questions to understand your situation better. You’re free to share as much or as little as you like—this is your space to talk.

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Exploring the Support Available to You

Based on what you need, we’ll explain your options and how we can help. Whether it’s emergency care, home support, funding advice, or specialist care, we’ll guide you through the best next steps.

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Helping You Take Action

Once we understand your needs, we’ll help put a plan in place—whether that means connecting you with the right resources, arranging care, or simply providing reassurance and guidance.

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Ongoing Support and Follow-Up

We won’t just leave you to figure things out alone. If needed, we’ll check in to make sure you’ve received the support you need and see if there’s anything else we can do to help.

If calling isn’t for you, you can also email us or fill out the contact form above, and one of our team members will get back to you.

No question is too big or small—call or message us today and let us support you.

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Frequently Asked Questions

How much does it cost to call?
Calling our helpline is completely free from both landlines and mobiles. You won’t be charged for reaching out, and there’s no obligation—just friendly, professional advice whenever you need it.
Can you call me back?
You can explore our website, blog, social media, and podcast, where we share expert insights and practical support. If you have a specific question, our team is always happy to help.
Will my call be confidential?
Absolutely. Everything you share with us is completely private and confidential. We won’t share your information with anyone unless you ask us to or there’s a serious concern for your safety.
What if you can’t help?
If we can’t provide the exact support you need, we’ll do our best to guide you to the right service. We have a strong network of trusted organisations and can connect you with the best resources for your situation.
Do I need to prepare anything before I call?
No preparation is needed—just call when you're ready. Our team will guide the conversation, ask simple questions, and provide the support you need without any pressure.